All items come with free delivery within the UK
Please note; if you are looking for delivery costs outside of the UK, please contact: firstname.lastname@example.org You will be responsible for all import costs and/or associated costs other than the delivery cost quoted.
If you require delivery outside any standard UK postal address please contact us before placing your order for a delivery cost.
We deliver using different couriers depending on where you live but it will normally be Hermes or Royal Mail. This takes between 3-5 days following dispatch, if you require an overnight delivery then please email for details and costs.
All dresses will be sent using a signed delivery service; it is therefore the customer’s responsibility to be available to sign for the parcel. If they are unable to deliver your parcel on the first attempt the courier will leave a calling card and try and re-deliver, Please respond to any delivery card as the courier will only attempt to deliver three times, the parcel will then be returned to us and a charge will be incurred to the customer. We cannot take responsibility for any parcels not signed for or are lost due to the courier once the parcel has left our HQ.
An email will be sent once the dress has been shipped.
When paying via PayPal we will deliver to any PayPal verified postal address. We may refuse your order if the delivery address is not verified.
If your order is lost in transit we reserve the right to investigate before we offer to replace or refund, if the parcel is returned due to three attempts then we will deduct the delivery charges from your refund if applicable.
Packaging and delivery boxes
Dresses from £195.00 upwards will be delivered in a free fabulous wedding travel box handmade in the UK. The wedding dress boxes are the most beautiful romantic boxes that you will find; they are extremely sturdy and are hand covered and finished using a gorgeous vintage design perfect for preserving your dress of a lifetime. The Wedding Travel Boxes come with a cord handle, that holds the lid in place as you carry, plus plenty of acid free tissue and packing instructions and are perfect if you are travelling abroad. Each box is made from specially milled board that is pH neutral and will prevent your wedding dress from yellowing. These look fabulous on top of a wardrobe or in a room and it takes away the need to store your amazing dress in the loft or out of sight.
Depending on the size of the dress then they will be delivered in either a Travel Medium or a Travel Maxi.
The travel medium is suitable for transporting a straight slender dress. Fits neatly in overhead lockers. Suitable for all major airlines
The Travel Maxi provides the maximum space allowed in the overhead lockers, to fit within the hand luggage dimensions requested by all major airlines
Delivery boxes are RRP Travel medium £41.45 and Travel Maxi £49.95 including postage.
Other box styles and designs are available to buy separately if required, please email for further information and prices.
Dresses under £195 will be delivered in a wedding dress bag and plastic delivery bag.
Lace Jackets will be delivered in tissue paper and a plastic covering then in a postal bag.
Veils will be secured within a plastic covering and then delivered in a postal bag.